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    API: Contacts

    Contacts

    Updated September 7, 2026

    On this page

    A contact is built from conversations: the name from a messenger or form, phone and email from widget contact collection. The list is easy to pull into a CRM, mailing tool or analytics.

    GET /contacts

    ParameterTypeDescription
    channelqueryFilter by first-contact channel
    tagqueryFilter by tag
    updatedSincequeryISO date: only records changed after it — for incremental sync
    limitquery1–100, default 50
    cursorquerynext page cursor

    Response 200

    {
      "items": [
        {
          "id": "ct_7731",
          "name": "Kira Meshcheryakova",
          "phone": null,
          "email": null,
          "channel": "telegram",
          "tags": ["delivery"],
          "dialogsCount": 4,
          "ratingAvg": 4.7,
          "firstSeenAt": "2026-08-21T09:12:00Z",
          "updatedAt": "2026-09-07T12:01:00Z"
        }
      ],
      "nextCursor": null
    }