WhatsApp chat on your website that closes the deal
A WhatsApp button takes the visitor off your site — the Chatva widget starts the conversation right on the page, and it can continue in the messenger they love.
14 days of the Team plan — free
WhatsApp Business
80%+
of WhatsApp messages get read
1 click
from question to conversation
10 min
to connect a number
24/7
auto-replies after hours
You have customers on WhatsApp. What you lack is a system
What usually happens to a business WhatsApp without a chat center
One “work phone” for everyone
It lies around the office, everyone loses it, and evening inquiries stay unread until morning. An employee quits — the chat history leaves with them.
The wa.me button takes people off your site
A visitor taps “message on WhatsApp” — and sinks into a messenger full of chats and statuses. They never come back to the site.
Managers write from personal numbers
The client sees a stranger's number, the company sees nothing at all, and the customer base spreads across employees' phones.
Quality cannot be measured
How many conversations were there? Who replied, and how fast? Is the client happy? There is no way to know in a personal WhatsApp.
A button is an exit. A widget is a continuation
The classic “message on WhatsApp” button is a door leading out of your site. The Chatva widget works the other way: the conversation starts right on the page, where the person is already interested. And if the client prefers — the thread continues in WhatsApp, but stays in your single inbox.
- the visitor never leaves the page at peak interest;
- the widget collects the contact itself — you can reply even if they left;
- widget and WhatsApp threads merge into one history;
- the team answers from a browser, not a single phone.
One inbox: site, WhatsApp and every other channel
A WhatsApp message lands in the same inbox as website chat, Telegram and VK. The operator never switches between apps and sees the client's whole history in one place.
- a single inbox with filters and operator assignment;
- contacts merge by phone number from any channel;
- tags, notes and one-click handoff to a colleague.
Инбокс Чатвы
Кира М. · Telegram
А есть ли рассрочка?
Пабло К. · Сайт
Доставка в СПб?
Инна Б. · VK
Запись на субботу
Overnight inquiries answer themselves
People write on WhatsApp most in the evenings. The autoresponder instantly covers common questions, collects contact details and promises a morning reply — a warm lead, not “read yesterday”.
- quick replies: prices, delivery, working hours;
- overnight contact collection for a callback;
- human handoff by keyword or immediately.
A team on one number — under control
Five operators work on a single business number: conversations are assigned to departments, and you see who replied and when. After closing, the client leaves a rating — quality per person is visible.
- managers' personal numbers are no longer needed;
- first-response speed per operator;
- 1–5 star ratings with customer comments.
Оцените работу поддержки
«Ответили за минуту, спасибо!»
Connecting WhatsApp Business
Via the official provider flow — the number stays yours
- 1
Enter your WhatsApp Business number
You need a number not used by a personal WhatsApp. A landline or mobile number works.
- 2
Confirm with an SMS code
Just like a regular WhatsApp registration — you receive a code and enter it in the Chatva dashboard.
- 3
Start receiving messages
Customer messages appear in the single inbox. Replies are sent from your business number.
WhatsApp for business: button, personal number or chat center
What changes at every stage of growth
| Task | wa.me button | Personal WhatsApp | Chatva |
|---|---|---|---|
| Client writes from the site | leaves the site | ✓ | stays on the site |
| Team on one number | − | one phone | ✓ |
| Replies at night | − | − | autoresponder |
| History and control | − | with the employee | with the company |
| Ratings and statistics | − | − | ✓ |
Who sells through WhatsApp
Flowers and delivery
An order in 3 messages: address, time, bouquet photo. Quick replies answer “how much is delivery” without a florist.
Auto repair
The client sends a photo of the problem right in chat — the mechanic estimates the job and books diagnostics. A reminder arrives the day before.
Clinics and booking
A patient asks “any slot tomorrow?” — the bot offers times, the administrator confirms. Quality tracked through patient ratings.
Instagram sales
DMs lead to WhatsApp — conversations never sink: tags like “from ads”, “warm”, “returning”, and assignment to a seller.
WhatsApp is the most-read channel
Which is why its inquiries are the easiest to close
80%+
of messages read within the first hour
×2
faster team replies from one inbox
10 min
to connect a business number
5 seats
for operators on the Team plan
We deliver flowers, half the clients are on WhatsApp. We used to have one work phone that everyone kept losing. Now three florists reply from the browser, and I see every conversation.
Honest pricing
Start free and grow with your customer flow. Cancel in one click, your data stays yours.
Pay for a year and get two months free.
Start
To test the idea
0 ₽/ per month
- 1 agent
- Site widget and Telegram
- 100 chats per month
- Quick replies
Team
For sales and support teams
1 490 ₽/ per month
- 5 agents
- All channels, no limits
- Autopilot and bots
- Telegram notifications
- Analytics and ratings
Business
Chains and high volumes
4 990 ₽/ per month
- Unlimited agents
- SLA and priority support
- API and webhooks
- White label, no Chatva mention
- A dedicated manager
FAQ about WhatsApp on your website
Yes, you need a number not linked to a personal WhatsApp. A spare SIM or virtual number works. Your personal WhatsApp stays untouched.
A wa.me button takes the visitor off the site into the app, while the widget starts the conversation on the page. Plus all messages are visible to the team in one inbox, not on one phone.
The connection uses the official WhatsApp Business Platform. These are not the “grey” gateways that get numbers banned.
Up to five on the Team plan, unlimited on Business. Everyone sees their own conversations, the manager sees them all.
No, Chatva is about inbound conversations and support, not bulk messaging. That keeps you within WhatsApp rules and your number safe.
Related reading
Connect WhatsApp to the single inbox
Ten minutes — and the work phone no longer “goes home” with a manager.