Jivo alternative
A Jivo alternative that asks for no sacrifices
The same conversations from your site and messengers — but priced per company, not per seat. Plus channels Jivo does not have yet: MAX and Avito.
14 days of the Team plan — free
Старый чат
виджет, шаблоны, команда
Инбокс Чатвы
Кира М. · Telegram
А есть ли рассрочка?
Пабло К. · Сайт
Доставка в СПб?
Инна Б. · VK
Запись на субботу
все каналы уже на месте
1 evening
for the full migration
₽0
the Start plan, forever
5 seats
included in the Team price
+2 channels
MAX and Avito out of the box
Jivo is one of the oldest website chats, and for many companies it simply “grew together with them”. But time moves on: new channels appear, the team grows, and per-seat pricing stops being a good deal. Chatva is a modern chat center from the same category — take an honest look at how we differ and where Jivo is still strong.
Honestly: who we fit, and who should stay
The most useful table on this page
Move to us if…
your team is growing and every new seat hurts the budget; you need MAX, Avito or a 1C connection; you want a modern interface and live support without “your request is very important to us”.
Stay on Jivo if…
built-in telephony and calls from the same window are critical — we do not have those yet, we are about text channels. Also if everything works for you: nobody needs a migration for migration's sake.
Point-by-point comparison
Jivo data comes from open sources and may change — verify on the vendor's site
| Point | Chatva | Jivo |
|---|---|---|
| Entry price | ₽0, a forever plan | a free basic version |
| Pricing model | per company, seats included | per operator seat |
| MAX messenger | ✓ | not in the channel list |
| Avito messages | ✓ | not in the channel list |
| Widget and Telegram for free | ✓ | limited version |
| No-code autoresponder | ✓, quick replies and a bot | a bot on higher plans |
| API and webhooks | ✓, with OpenAPI | ✓ |
| Conversation export | CSV/JSON anytime | on support request |
| Telephony | − | ✓, built-in |
Старый чат
виджет, шаблоны, команда
Инбокс Чатвы
Кира М. · Telegram
А есть ли рассрочка?
Пабло К. · Сайт
Доставка в СПб?
Инна Б. · VK
Запись на субботу
все каналы уже на месте
Migrate from Jivo in one evening
Five steps — and by morning the team answers from Chatva
- 1
Create your company in Chatva
Two minutes: email and password. The first 14 days are the full Team plan for free, so you can verify everything calmly.
- 2
Style the widget as your own
Color, greeting, quick replies — in a live preview. Usually the most pleasant part of the migration.
- 3
Swap the script on your site
Remove the Jivo code, paste our single tag before </body>. The widget appears instantly; the site itself is untouched.
- 4
Move templates and the team
Quick replies copy over in 15 minutes, colleagues are invited by email. Channels connect the same evening.
- 5
Export your archive from Jivo
Conversation history is exported from Jivo on request — keep it as an archive. New conversations live in Chatva from day one.
What moves over and what is set up fresh
No illusions — an honest breakdown before migrating
- Moves over: the website widget (script swap), quick replies and templates, the team, connected channels — messengers reconnect in minutes.
- Set up fresh: autoresponder rules, department routing, notifications — about 30 minutes total.
- Stays as an archive: the old Jivo history — exported on request and kept by you; it is not imported into the new inbox.
- Free help: we explain the migration order and check the settings together with you.
- No downtime: the old and the new widget can run in parallel until you are sure everything is in place.
Who the switch suits best
Small business
One or two people on the line: the free Start covers the widget and Telegram forever — no “your trial has ended”.
A growing team
Third, fifth, tenth operator — the price does not change: Team includes five seats, Business is unlimited.
Marketplace sellers
Avito in one inbox with the site and messengers — something the older chats simply do not have yet.
Public-sector companies
MAX — the state-backed Russian messenger — connects in two minutes and is already waiting for your customers.
A migration without losses
What we guarantee for the migration period
1 evening
for the whole team migration
₽0
help moving your templates
14 days
of the full plan free, to verify
0 minutes
of widget downtime on the site
We spent three years on Jivo and dreaded the migration like moving apartments. In the end: one evening of setup — and we have Telegram and the site in one inbox, paying for five, not per seat.
Honest pricing
Start free and grow with your customer flow. Cancel in one click, your data stays yours.
Pay for a year and get two months free.
Start
To test the idea
0 ₽/ per month
- 1 agent
- Site widget and Telegram
- 100 chats per month
- Quick replies
Team
For sales and support teams
1 490 ₽/ per month
- 5 agents
- All channels, no limits
- Autopilot and bots
- Telegram notifications
- Analytics and ratings
Business
Chains and high volumes
4 990 ₽/ per month
- Unlimited agents
- SLA and priority support
- API and webhooks
- White label, no Chatva mention
- A dedicated manager
FAQ about migrating from Jivo
The old history is exported from Jivo via a request to their support and stays with you as an archive. It cannot be imported into the inbox — but the new history is fully yours and exportable anytime.
One evening for everything: sign-up, widget, script swap, templates, team, channels. Keep the old widget meanwhile — run them in parallel until you are sure.
Honestly: we have no built-in telephony yet — we are about text channels. If calls from the same window are critical, stay on Jivo or pair us with your current telephony separately.
Yes, for free: we explain the migration order and check the widget and channel settings together. Message us in the site chat — it is also a good test of our support.
14 days of the full plan free, no card needed. If it is not a match — just put the old script back; you lose nothing.
Related reading
Migrate in one evening
14 days of the full plan free — verify everything on your own conversations.