Documentation: VK
VK
Updated September 7, 2026
Your VK community's messages arrive in the shared inbox: the team replies from the dashboard, and the customer gets the answer in VK from the community.
Сообщения сообщества
What you need
- A VK community where you are an administrator.
- Two minutes and owner or admin rights in Chatva.
Connection, step by step
- 1
Open Channels → VK
In the Chatva dashboard: Channels, the VK card → “Connect”.
- 2
Sign in to VK
The official VK authorization window opens — sign-in happens on VK's side, we never see your password.
- 3
Allow message access
VK asks permission to read and send community messages. Access can be revoked in VK app settings anytime.
- 4
Choose the community
Admin of several? Pick the right one from the list. Messages start arriving right away.
- 5
Test receiving
Write to the community's private messages — the conversation appears in the inbox, replies go from the community.
What syncs
| Data | Reaches the inbox |
|---|---|
| Community private messages | ✓ |
| Comments on posts | − |
| Mentions and reviews | − |
Replies go on behalf of the community — the customer notices no difference, while inside your team handles it with notes and handoff.