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    Documentation: Quickstart

    Quickstart

    Updated October 11, 2026

    On this page

    Register, select a workspace and connect a channel your customers already use. If you are starting with your website, configure the widget and install its code. Finish by checking an incoming message and a reply.

    Four steps

    1. Verify your email

      Start registration, receive the four-digit code at your email address and enter it in the form. Complete registration and workspace setup. If the email is missing, check Spam and the address you entered.

    2. Choose a message source

      In Channels, choose a messenger or email. The guides below show required access and connection forms. For a website, open Widget.

    3. Connect a channel or install the widget

      For a messenger, follow its connection wizard. For a website, configure the widget, copy your code from Install and add it to the shared page template. Replace the sample demo key with your own.

    4. Test a message and reply

      Write from another account or the widget, find the conversation in the inbox and reply. Confirm on the customer’s side that the reply arrived. Enable notifications separately on your device if needed.

    Code for your site

    <script src="https://cdn.chatva.app/widget.js" data-project="ch_live_9f3ka2" data-theme="system" defer></script>

    Start with a channel your customers already use. Chatva interface in Russian, demo data.

    Start with a channel your customers already use. Chatva interface in Russian, demo data.

    Chatva channel cards

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